Proco Island Bambu Resort

Terms & Conditions

Making a Booking
  • By making a booking you are confirming that you are authorized doing so on behalf of all persons named in the booking and you are acknowledging, that all members of your party agree to be bound by these Booking Terms & Conditions.
  • When your booking has been made a confirmation will be sent to you by email using the email address that you have supplied. Booking confirmations are subject to the availability.
  • Reservation will only be confirmed when we have received 20% non-refundable deposit.
  • Full payment of the invoice amount must be received at least 30 days before arrival on Proco Island Bambu Resort
Individual Bookings

25% for cancellation more than 60 days before arrival on Proco island

50% for cancellations made between 31 and 59 days before arrival

95% for cancellation made 30 days or less before arrival – no amount will be refunded

Group Bookings

25% for cancellation more than 90 days before arrival on Proco island

50% for cancellations made between 61 and 89 days before arrival

95% for cancellation made 60 days or less before arrival – no amount will be refunded

Should guests not arrive as scheduled and without information of late arrival we will cancel the booking after 24 hours. No refunds are eligible for early departures/late arrivals.

Cancellation & No Show

We strongly advice travel insurance in the unfortunate event a booking has to be cancelled or you are not able to make the trip to Proco island.

All cancellations have to made in writing to info@proco-island.com and fees apply to any reason of cancellation

About Taxes

Our rates are inclusive of tax.

All tourists visiting the Region of South Halmahera are required to pay IDR 250.000 per person. This tourist tax is not included in the rate and will be charged at the resort and remitted to the local government.

Internet/WIFI

Is subject to availability. We are on a remote island and internet services can be limited. 

Domestic Flights

We can help with arranging domestic flights. The booking fee is Euro 15 / ticket

We accept no responsibility for problems with flights: i.e. delays, cancellations, change of schedule, excess luggage fee etc.

The airline’s terms and conditions apply and liability remains with the airline.

Snorkeling/Dive Equipment

We have limited amount of snorkelling/diving equipment for rental available.

We ask you to provide us with exact information which equipment you require and sizes needed at the earliest time possible to ensure availability. The responsibility for the rented equipment lies with the guest and any loss or damaged may be charged.

Call Proco island bambu resort now

( 62 ) 812 4509 2442

Email Proco now

2 + 4 =

Head Office

TamanSari Paniki Manado – North Sulawesi

Email

info@proco-island.com ( English )
proco.island@gmail.com ( German )

Phone / Whatsapp

+(62) 812 4509 2442 ( leave us a message if you don’t get any email reply )

Social Media